Subscription changes

System docsChanging plans

Change your plan or billing period.

Understand where plan changes are started and how the account reflects a pending or completed change.

On this page

Start a plan change from Account

Use Manage subscription in Account to open the Stripe customer portal. Active subscriptions use the portal flow for moving between the available plan and billing-period options.

  1. 1

    Open Account

    Choose Account from the LowLighter sidebar.

  2. 2

    Open Manage subscription

    Continue to the Stripe customer portal.

  3. 3

    Choose the new plan or period

    Select the subscription option shown by the portal and review its billing details.

  4. 4

    Confirm the change

    Submit the update in Stripe, then return to LowLighter.

Understand the billing adjustment

When an active subscription changes plan, Stripe can apply proration to account for the change during the current billing period. Review the amount shown in the customer portal before confirming.

LowLighter updates the plan and feature state after the subscription change is recorded. Open Account after returning to confirm the new access.

Confirm the new feature access

Account reports the plan, available modes, feature access, Vision allowance, and the next billing date supplied for the subscription.

Plan and Vision dates can differ. A yearly billing period still has a monthly AI Vision reset.