Subscription changes
Change your plan or billing period.
Understand where plan changes are started and how the account reflects a pending or completed change.
On this page
Start a plan change from Account
Use Manage subscription in Account to open the Stripe customer portal. Active subscriptions use the portal flow for moving between the available plan and billing-period options.
- 1
Open Account
Choose Account from the LowLighter sidebar.
- 2
Open Manage subscription
Continue to the Stripe customer portal.
- 3
Choose the new plan or period
Select the subscription option shown by the portal and review its billing details.
- 4
Confirm the change
Submit the update in Stripe, then return to LowLighter.
Understand the billing adjustment
When an active subscription changes plan, Stripe can apply proration to account for the change during the current billing period. Review the amount shown in the customer portal before confirming.
LowLighter updates the plan and feature state after the subscription change is recorded. Open Account after returning to confirm the new access.
Confirm the new feature access
Account reports the plan, available modes, feature access, Vision allowance, and the next billing date supplied for the subscription.
Plan and Vision dates can differ. A yearly billing period still has a monthly AI Vision reset.