Account access

System docsPassword recovery

Reset your password when you cannot sign in.

Request a reset link, confirm the email flow, and set a new password from the reset form.

On this page

Request a password reset

Use Forgot password from the LowLighter account flow when you cannot sign in with your email and password. Enter the email address associated with the account and submit the reset request.

LowLighter sends the reset action to that email address. Open it from the same account that you are trying to recover.

Set a new password

  1. 1

    Open the reset message

    Follow the password-reset action sent by LowLighter.

  2. 2

    Enter a new password

    Use the requirements shown on the reset form.

  3. 3

    Submit the change

    Save the new password from the reset page.

  4. 4

    Sign in again

    Return to the account flow and use the new password.

The password form accepts passwords from 8 to 128 characters. Follow any additional requirements shown by the form when you submit the new value.

Return to your account state

Password recovery changes the sign-in credential. It does not change your plan, usage, referrals, or subscription state.

After signing in, open Account. The account view is where LowLighter reports your current access and billing state.